Privacy Policy - Cloud Evo

This Privacy Policy applies between you, the User of this website, and Cloud Evo Ltd, the owner and provider of this Website. Cloud Evo Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website and/or our services.

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data

Collectively all information that you submit to Cloud Evo Ltd via the Website or other means. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws

Any applicable law relating to the processing of personal data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR

The UK General Data Protection Regulation.

Cloud Evo Ltd, we or us

Cloud Evo Ltd, a company incorporated in England and Wales with registered number 16717547, whose registered office is at Unit 29 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, Hampshire, PO8 0BT.

User or you

Any third party that accesses the website and/or use our services is not either:

employed by Cloud Evo Ltd and acting in the course of their employment; or

engaged as a consultant or otherwise providing services to Cloud Evo Ltd and accessing the website in connection with the provision of such services

Website

The website that you are currently using, cloudevo.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:

The singular includes the plural and vice versa;
References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
The singular includes the plural and vice versa;
References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
A reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
Reference to any statutory provision includes any modification or amendment of it;
The headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Cloud Evo Ltd and Users with respect to this website and services. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Cloud Evo Ltd is the “data controller”. This means that Cloud Evo Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

Name
Date of birth
Gender
Job title
Profession
Contact information such as email addresses and telephone numbers

This collection is conducted in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

Data is given to us by you
Data is collected automatically

Data That is Given to Us by You

Cloud Evo Ltd will collect your Data in a number of ways, for example:

When you contact us through the website, by telephone, post, email, or through any other means
When you register with us and set up an account to receive our products/services
When you make payments with us
When you elect to receive marketing communications from us
When you use our services

All data collection is conducted in accordance with this Privacy Policy.

Data That is Collected Automatically

To the extent that you access the website, we will collect your Data automatically, for example:

We automatically collect some information about your visit to the website. This includes your IP address, the date, times, and frequency with which you access the website, and the way you use and interact with its content.

This information helps us improve website content and navigation.

Our Use of Data

We may require any or all of the previously mentioned Data to provide you with the best possible service and experience when using our website and/or. Specifically, your Data may be used for:

Internal record keeping
Improving our products and services
Sending marketing materials via email that may interest you
Contacting you for market research purposes through email, telephone, fax, or mail, which may help us customise or update the website

All usage is in accordance with this Privacy Policy.

We may process your Data for these purposes if we consider it necessary for our legitimate interests. You have the right to object under certain circumstances (see the section titled “Your rights”).

For direct marketing via email, your consent is required, either through opt-in or soft opt-in:

Soft opt-in applies when you’ve previously interacted with us (e.g., requested product/service details), and we market similar offerings. Consent is assumed unless you opt out.
Explicit consent is needed for other types of e-marketing, requiring a clear affirmative action (e.g., ticking a checkbox).
You may withdraw your consent at any time. Instructions for doing so are in the “Your rights” section.

Who We Share Data With

We may share your Data with the following groups of people for specific reasons:

Employees, Agents, and Professional Advisors
Third party service provider who provide services to us which require the process of personal data

To Deliver Services Effectively

User information may be shared with relevant staff and partners to fulfil contractual obligations, such as:

Employees accessing client data to design, implement, support, or maintain IT systems
Agents or subcontractors providing specialised services (e.g., cloud migration, cybersecurity audits)
Support teams troubleshooting issues or responding to incidents

Without this sharing, we cannot deliver agreed services.

To Operate the Business

Sharing is necessary for routine operations, including:

Account management and customer support
Billing, invoicing, and financial reporting
Internal audits, quality assurance, and performance monitoring

Access is granted only to personnel with a legitimate business need.

To Meet Legal and Regulatory Obligations

Professional advisers and authorities may access data to:

Comply with laws (e.g., data protection, tax, employment, contract law)
Respond to lawful requests from regulators or courts
Support legal claims, disputes, or compliance reviews

Examples include lawyers, auditors, accountants, and compliance consultants.

To Ensure Security and Risk Management

Data may be shared to:

Investigate security incidents or suspected breaches
Conduct risk assessments and penetration testing
Maintain and improve system security and resilience

These parties are typically bound by confidentiality and data protection agreements.

When Sharing Occurs

Access is restricted to authorised individuals only
Data is shared on a minimum necessary basis
Data is shared on a minimum necessary basis
Confidentiality and data processing agreements are in place
Third parties must comply with applicable data protection laws (e.g., GDPR)

Policy Summary Statement

We share user information with our employees, agents, and professional advisers only where necessary to deliver services, operate our business, comply with legal obligations, or protect our legitimate interests. All such parties are subject to confidentiality and data protection obligations.

Sharing Data with Third-Party Payment Providers

We may share your information with third-party payment providers for the following reasons:

To Process Payments and Transactions
Handle client payments and subscriptions
Manage credit/debit card or bank transactions
Process invoicing, refunds, and chargebacks

Payment completion requires sharing relevant data

To Ensure Security and Fraud Prevention
Detect and prevent fraudulent activity
Secure financial data using industry-standard encryption
Comply with payment security standards (e.g., PCI-DSS)
Reduce financial risk for users and the company

To Comply with Legal and Financial Regulations

Fulfill tax, accounting, and reporting obligations
Adhere to anti-money laundering (AML) and fraud laws
Respond to lawful requests from regulators or banks

To Improve Reliability and Payment Efficiency

Ensure high system availability and transaction reliability
Support multiple payment methods and currencies
Securely store payment credentials (where applicable)
Enhance overall payment experience

With Strict Safeguards in Place

Share only the minimum necessary information
Providers are contractually bound to protect user data
Sensitive payment details are handled directly by the provider
Providers must comply with data protection and financial security laws

Policy Statement

We share user information with third-party payment providers solely to process payments, prevent fraud, and meet legal obligations. These providers are required to protect user data and may only use it according to our instructions and applicable laws.

All sharing is conducted in accordance with this Privacy Policy.

Key Safeguards

Providers only process data as instructed.
They must implement strong technical and organisational measures.
Data is shared only when necessary and for specific purposes.

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

Access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@cloudevo.co.uk.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You may request copies of the data we hold about you or ask us to modify,
update, or delete it. We will not charge for access unless the request is “manifestly unfounded or excessive.” If we refuse, we will explain why.
Right to Correct: You may ask us to rectify inaccurate or incomplete data.
Right to Erase: You may request deletion of your data from our systems
Right to Restrict Use: You may block or limit how we use your data.
Right to Data Portability: You may request that we move, copy, or transfer your data.
Right to Object: You may object to our use of your data, including for legitimate interests.

To exercise any of these rights or withdraw your consent (where applicable), contact us at: info@cloudevo.co.uk

If you’re dissatisfied with how we handle your data-related complaint, you may refer it to the relevant data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). Visit https://ico.org.uk for contact details.

Please ensure your data remains accurate and up to date during the period we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

Cloud Evo Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Cloud Evo Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

You may not transfer any of your rights under this Privacy Policy to another person.
We may transfer our rights if we reasonably believe your rights will not be affected.
If any part of this Privacy Policy is found to be invalid or unenforceable by a court or authority, that part will be removed, and the rest will remain in effect.
No delay or omission in exercising rights under this policy will be considered a waiver of those rights.
This agreement is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

Cloud Evo Ltd reserves the right to amend this Privacy Policy as needed or as required by law. Any changes will be posted on the website, and your continued use of the site after changes indicates acceptance of the updated policy.

Contact: info@cloudevo.co.uk

This Privacy Policy was created on 16 January 2026